Ashford

E-commerce platform redesign based on data & analytics, focusing on mobile-first approach and responsive design to generate higher conversion rates.

Ashford

E-Commerce

Led the UX design for Ashford.com, creating a data-driven e-commerce experience that optimized conversion rates and user engagement.

Ashford E-commerce Platform

Project Overview

Ashford.com is a leading e-commerce platform for luxury watches and accessories. The redesign focused on creating a seamless shopping experience that drives conversions while maintaining the premium feel of the brand.

The project implemented a mobile-first approach, ensuring optimal performance and usability across all devices. Through data-driven design decisions, we enhanced the user journey and improved key performance metrics.

The platform integrates advanced analytics to provide personalized shopping experiences and optimize product discovery.

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Key Challenges

  • Mobile Optimization: Creating a seamless experience across all devices while maintaining premium aesthetics.
  • Conversion Optimization: Balancing user experience with business goals to increase sales.
  • Data Integration: Implementing analytics to drive design decisions and personalization.
  • Brand Consistency: Maintaining luxury brand identity while improving usability.

Ashford Checkout

Design Process

The design process focused on creating a data-driven e-commerce experience:

  • Analytics Review: Analyzed existing user behavior data to identify pain points and opportunities.
  • Mobile-First Design: Developed responsive layouts prioritizing mobile user experience.
  • A/B Testing: Conducted extensive testing to validate design decisions.
  • Performance Optimization: Ensured fast loading times and smooth interactions.
  • User Research: Gathered feedback from users to refine the experience.

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Impact

The platform delivered significant improvements:

  • Increased Conversions: Higher conversion rates through optimized user flows.
  • Better Engagement: Improved user engagement and time on site.
  • Enhanced Discovery: More effective product discovery and recommendations.
  • Optimized Checkout: Streamlined checkout process with higher completion rates.
Ashford Checkout